Amazon Error: 95031 Error 95031: A quantity discount over 50% was provided

The "Error 95031: A quantity discount over 50% was provided" occurs when a seller sets a quantity discount that exceeds 50% of the product's listed price on Amazon, which is against Amazon's policies.
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Error 95031: A quantity discount over 50% was provided

Error Description

The "Error 95031: A quantity discount over 50% was provided" error indicates that the discount offered for purchasing a certain quantity of the product is more than 50% off the listed price. Amazon has restrictions on the maximum allowable discount for quantity purchases to maintain fair pricing practices and avoid potential misuse or manipulation of pricing data.

Common Causes:

  1. Excessive Discount: Setting a quantity discount greater than 50% of the product's listed price.
  2. Data Entry Errors: Mistakenly entering a discount value that exceeds the allowable limit.
  3. Misunderstanding Discount Policies: Not being aware of Amazon's maximum allowable discount policy for quantity purchases.

Error Solution

To resolve the "Error 95031: A quantity discount over 50% was provided," follow these steps:

  1. Identify the Discount Issue:
    • Review the error message details in Amazon Seller Central to identify the specific SKU and the discount causing the issue.
  2. Verify Discount Requirements:
    • Refer to Amazon’s guidelines to understand the maximum allowable discount for quantity purchases, which is 50% off the product's listed price.
    • Ensure that the quantity discount provided adheres to this policy.
  3. Correct the Excessive Discount:
    • Access your inventory file or the specific product listing.
    • Adjust the quantity discount to ensure it does not exceed 50% off the product's listed price.

Example Corrections:

  • If the product price is $100 and the quantity discount provided was 60%, reduce it to a maximum of 50%:
  • Before: { "sku": "B00123", "price": 100, "quantity_discount": 60 }
  • After: { "sku": "B00123", "price": 100, "quantity_discount": 50 }
  1. Use Amazon’s Templates:
    • Ensure you are using the correct category-specific templates provided by Amazon.
    • These templates help ensure that each attribute is populated according to Amazon’s requirements.
  2. Submit the Corrected Data:
    • Prepare a new inventory file with the corrected quantity discount values.
    • Use Amazon’s bulk upload tools to submit the corrected inventory file.
    • Validate the file before uploading to ensure it meets Amazon’s requirements.
  3. Monitor and Verify Updates:
    • After submission, monitor the status of your SKU updates in Amazon Seller Central.
    • Verify that the error is resolved and that the listing is active without issues.
  4. Implement Data Validation Checks:
    • Integrate data validation checks in your inventory management system to ensure that quantity discounts do not exceed the allowable limits.
    • Use automated tools to validate and verify the correctness of discount data before submitting listings.
  5. Educate Your Team:
    • Train your team on Amazon’s requirements for quantity discounts and the importance of adhering to discount limits.
    • Provide guidelines and resources to help them stay updated with Amazon’s requirements.

Pro Tip

Advanced Strategies for Managing Quantity Discounts on Amazon

  1. Develop a Comprehensive Data Management System:
    • Implement a robust data management system to centralize and manage all product information, including quantity discounts. Such systems help ensure data accuracy, consistency, and compliance with Amazon's guidelines.
    • Utilize software that integrates with Amazon’s API to automate the synchronization of product data, minimizing the risk of excessive discounts.
  2. Create Standard Operating Procedures (SOPs):
    • Develop and document SOPs for entering and managing product data. These procedures should include steps for verifying discount values, using the correct templates, and validating data before submission.
    • Regularly update these SOPs to reflect any changes in Amazon’s requirements or your internal processes.
  3. Regular Training and Updates:
    • Provide ongoing training for your team on Amazon’s standards for quantity discounts and the importance of adhering to discount limits. Ensure they understand the impact of excessive discounts on listing visibility and performance.
    • Keep your team informed about any updates or changes in Amazon’s guidelines through regular briefings or training sessions.
  4. Conduct Periodic Data Audits:
    • Schedule regular audits of your product listings to ensure compliance with Amazon’s discount policies. Use audit reports to identify and correct any discrepancies.
    • Implement corrective actions based on audit findings to prevent recurring issues.
  5. Utilize Amazon’s Tools and Resources:
    • Take advantage of the tools and resources provided by Amazon, such as inventory templates and validation tools, to ensure your product data is complete and compliant.
    • Use Amazon’s Seller Central support and forums to stay informed about best practices and common issues faced by other sellers.
  6. Engage with the Seller Community:
    • Participate in Amazon seller forums and communities to share experiences and learn from other sellers. Engage in discussions about data management and compliance to gain insights and best practices.
    • Attend webinars, workshops, and events hosted by Amazon or industry experts to enhance your understanding and skills.
  7. Monitor Product Performance Metrics:
    • Regularly monitor the performance metrics of your listings to identify any potential issues related to quantity discounts. Use performance reports to track the impact of accurate data management on sales and visibility.
    • Address any performance issues promptly to maintain compliance and optimize your listings.
  8. Implement Automated Solutions:
    • Consider implementing automated solutions or software that can assist in managing product data. These tools can help validate data, automate updates, and integrate with your inventory management system.
    • Evaluate the benefits of such solutions to determine if they can enhance your data management processes and reduce the risk of excessive discounts.
  9. Stay Updated with Amazon’s Policies:
    • Regularly review Amazon’s policies and guidelines regarding product listings and quantity discounts. Stay informed about any changes or updates that may affect your listings.
    • Subscribe to Amazon’s newsletters and follow their seller blogs to receive the latest information and updates.
  10. Professional Consultation:
    • If you face ongoing challenges with managing quantity discounts, consider seeking professional consultation from experts specializing in Amazon compliance and data management.
    • Professional consultants can provide tailored advice, help navigate complex issues, and improve your overall data management practices.

By adopting these advanced strategies, sellers can effectively manage quantity discounts, minimize the risk of "Error 95031: A quantity discount over 50% was provided," and ensure accurate and compliant product listings on Amazon. Proper data management not only prevents errors but also enhances the visibility, searchability, and overall performance of your products on the platform.

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