Amazon Error: 90004117 Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times

The "Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times" occurs when the hard_disk attribute is included more than once in a product listing. Amazon requires that the hard_disk attribute appear only once per listing to ensure data consistency.
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Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times

Error Description

The "Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times" error indicates that the hard_disk attribute has been specified multiple times in the product data. Amazon's system only allows a single instance of this attribute per listing to maintain a standardized data format. This error typically arises from duplicate entries in the inventory file or incorrect data templates.

Common Causes:

  1. Duplicate Entries: The hard_disk attribute is listed more than once in the inventory file.
  2. Incorrect Templates: Using templates that allow for multiple entries of the same attribute.
  3. Data Entry Errors: Manual errors leading to multiple instances of the hard_disk attribute.

Error Solution

To resolve the "Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times," follow these steps:

  1. Identify the Duplicate Attribute:
    • Review the error message details in Amazon Seller Central to identify the specific product listing with the duplicate hard_disk attribute.
    • Note the SKU and the occurrences of the attribute causing the issue.
  2. Verify Attribute Requirements:
    • Refer to Amazon’s guidelines for the correct use of the hard_disk attribute.
    • Ensure you understand the specific requirements for including this attribute in your product listings.
  3. Correct the Duplicate Attribute:
    • Access your inventory file or the specific product listing.
    • Remove the duplicate entries of the hard_disk attribute, ensuring only one instance remains.
    • Ensure that the single instance of the hard_disk attribute is correctly formatted and contains accurate data.
  4. Use Amazon’s Templates:
    • Ensure you are using the correct category-specific templates provided by Amazon.
    • These templates help ensure that each attribute, including hard_disk, appears only once.
  5. Submit the Corrected Data:
    • Prepare a new inventory file with the corrected attribute data.
    • Use Amazon’s bulk upload tools to submit the corrected inventory file.
    • Validate the file before uploading to ensure it meets Amazon’s requirements.
  6. Monitor and Verify Updates:
    • After submission, monitor the status of your SKU updates in Amazon Seller Central.
    • Verify that the error is resolved and that the listing is active without issues.
  7. Implement Data Validation Checks:
    • Integrate data validation checks in your inventory management system to prevent future occurrences of this error.
    • Use automated tools to validate and verify the correctness of product data before submitting listings.
  8. Educate Your Team:
    • Train your team on Amazon’s requirements for attribute usage and how to avoid duplicates.
    • Provide guidelines and resources to help them stay updated with Amazon’s requirements.

Pro Tip

Advanced Strategies for Managing Attribute Usage on Amazon

  1. Develop a Comprehensive Data Management System:
    • Implement a robust data management system to centralize and manage all product information, including attribute usage. Such systems help ensure data accuracy, consistency, and compliance with Amazon's guidelines.
    • Utilize software that integrates with Amazon’s API to automate the synchronization of product data, minimizing the risk of duplicate attributes.
  2. Create Standard Operating Procedures (SOPs):
    • Develop and document SOPs for entering and managing product data. These procedures should include steps for verifying attribute usage, using the correct templates, and validating data before submission.
    • Regularly update these SOPs to reflect any changes in Amazon’s requirements or your internal processes.
  3. Regular Training and Updates:
    • Provide ongoing training for your team on Amazon’s standards for attribute usage and the importance of accurate data entry. Ensure they understand the impact of duplicate attributes on listing visibility and performance.
    • Keep your team informed about any updates or changes in Amazon’s guidelines through regular briefings or training sessions.
  4. Conduct Periodic Data Audits:
    • Schedule regular audits of your product listings to ensure compliance with Amazon’s attribute requirements. Use audit reports to identify and correct any discrepancies.
    • Implement corrective actions based on audit findings to prevent recurring issues.
  5. Utilize Amazon’s Tools and Resources:
    • Take advantage of the tools and resources provided by Amazon, such as inventory templates and validation tools, to ensure your product data is complete and compliant.
    • Use Amazon’s Seller Central support and forums to stay informed about best practices and common issues faced by other sellers.
  6. Engage with the Seller Community:
    • Participate in Amazon seller forums and communities to share experiences and learn from other sellers. Engage in discussions about data management and compliance to gain insights and best practices.
    • Attend webinars, workshops, and events hosted by Amazon or industry experts to enhance your understanding and skills.
  7. Monitor Product Performance Metrics:
    • Regularly monitor the performance metrics of your listings to identify any potential issues related to attribute usage. Use performance reports to track the impact of accurate data management on sales and visibility.
    • Address any performance issues promptly to maintain compliance and optimize your listings.
  8. Implement Automated Solutions:
    • Consider implementing automated solutions or software that can assist in managing product data. These tools can help validate data, automate updates, and integrate with your inventory management system.
    • Evaluate the benefits of such solutions to determine if they can enhance your data management processes and reduce the risk of duplicate attributes.
  9. Stay Updated with Amazon’s Policies:
    • Regularly review Amazon’s policies and guidelines regarding product listings and attribute requirements. Stay informed about any changes or updates that may affect your listings.
    • Subscribe to Amazon’s newsletters and follow their seller blogs to receive the latest information and updates.
  10. Professional Consultation:
    • If you face ongoing challenges with managing attribute usage, consider seeking professional consultation from experts specializing in Amazon compliance and data management.
    • Professional consultants can provide tailored advice, help navigate complex issues, and improve your overall data management practices.

By adopting these advanced strategies, sellers can effectively manage attribute usage, minimize the risk of "Error 90004117: A maximum of 1 occurrence(s) is/are allowed for the attribute 'hard_disk' but it currently occurs 2 times," and ensure accurate and compliant product listings on Amazon. Proper data management not only prevents errors but also enhances the visibility, searchability, and overall performance of your products on the platform.

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