Amazon Error: 8572 Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list

The "Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list" occurs when the product identifiers provided do not correspond correctly to the products being listed on Amazon.
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Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list

Error Description

The "Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list" error indicates a mismatch between the provided product identifiers and the actual products. Amazon requires accurate and valid identifiers (such as UPCs, EANs, ISBNs, ASINs, or JAN codes) to ensure the correct listing and categorization of products in its catalog. This error typically arises when the identifiers do not correspond to the product data, either due to incorrect entry, usage of outdated or wrong identifiers, or typographical errors.

Common Causes:

  1. Incorrect Product Identifiers: Entering the wrong UPC, EAN, ISBN, ASIN, or JAN code for a product.
  2. Typographical Errors: Mistakes in typing the product identifiers.
  3. Outdated or Incorrect Data: Using outdated or invalid product identifiers.
  4. Data Entry Errors: Misalignment between product data and corresponding identifiers.
  5. Third-Party Code Issues: Problems with third-party sourced product identifiers that do not match the actual products.

Error Solution

To resolve the "Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list," follow these steps:

  1. Identify the Mismatched Identifiers:
    • Review the error message details in Amazon Seller Central to identify the specific SKUs and product identifiers causing the issue.
    • Note the mismatched identifiers and corresponding product details.
  2. Verify Product Identifiers:
    • Cross-check the provided UPCs, EANs, ISBNs, ASINs, or JAN codes with your inventory records to ensure they match the correct products.
    • Verify the validity and accuracy of these identifiers using reliable sources or manufacturer information.
  3. Correct the Product Data:
    • Access your inventory file or the specific product listing with the mismatched identifiers.
    • Update the product identifiers to ensure they correspond correctly to the actual products.
    • For each SKU, ensure that the product identifier is correctly entered and corresponds to the product details.
  4. Use Amazon’s Templates:
    • Utilize Amazon’s category-specific templates to ensure all necessary fields are accurately completed and compliant with Amazon’s guidelines.
    • Download the relevant template from Amazon Seller Central and populate it with the corrected product data.
  5. Submit the Corrected Data:
    • Prepare a new inventory file with the corrected product identifiers.
    • Use Amazon’s bulk upload tools to submit the corrected inventory file.
    • Validate the file before uploading to ensure it meets Amazon’s requirements.
  6. Monitor and Verify Updates:
    • After submission, monitor the status of your SKU updates in Amazon Seller Central.
    • Verify that the error is resolved and that the listings are active without issues.
  7. Implement Data Validation Checks:
    • Integrate data validation checks in your inventory management system to prevent future occurrences of this error.
    • Use automated tools to validate and verify the correctness of product identifiers before submitting listings.
  8. Educate Your Team:
    • Train your team on Amazon’s requirements for product identifiers and how to verify them.
    • Provide guidelines and resources to help them stay updated with Amazon’s requirements.

Pro Tip

Advanced Strategies for Managing Product Identifiers on Amazon

  1. Develop a Robust Data Management System:
    • Implement a comprehensive data management system to centralize and manage all product information, including product identifiers. Such systems help ensure data accuracy, consistency, and compliance with Amazon's guidelines.
    • Utilize software that integrates with Amazon’s API to automate the synchronization of product data, minimizing the risk of incorrect identifiers.
  2. Create Standard Operating Procedures (SOPs):
    • Develop and document SOPs for entering and managing product data. These procedures should include steps for verifying product identifiers, using the correct templates, and validating data before submission.
    • Regularly update these SOPs to reflect any changes in Amazon’s requirements or your internal processes.
  3. Regular Training and Updates:
    • Provide ongoing training for your team on Amazon’s standards for product identifiers and the importance of accurate data entry. Ensure they understand the impact of incorrect identifiers on listing visibility and performance.
    • Keep your team informed about any updates or changes in Amazon’s guidelines through regular briefings or training sessions.
  4. Conduct Periodic Data Audits:
    • Schedule regular audits of your product listings to ensure compliance with Amazon’s product identifier requirements. Use audit reports to identify and correct any discrepancies.
    • Implement corrective actions based on audit findings to prevent recurring issues.
  5. Utilize Amazon’s Tools and Resources:
    • Take advantage of the tools and resources provided by Amazon, such as inventory templates and validation tools, to ensure your product data is complete and compliant.
    • Use Amazon’s Seller Central support and forums to stay informed about best practices and common issues faced by other sellers.
  6. Engage with the Seller Community:
    • Participate in Amazon seller forums and communities to share experiences and learn from other sellers. Engage in discussions about data management and compliance to gain insights and best practices.
    • Attend webinars, workshops, and events hosted by Amazon or industry experts to enhance your understanding and skills.
  7. Monitor Product Performance Metrics:
    • Regularly monitor the performance metrics of your listings to identify any potential issues related to product identifiers. Use performance reports to track the impact of accurate data management on sales and visibility.
    • Address any performance issues promptly to maintain compliance and optimize your listings.
  8. Implement Automated Solutions:
    • Consider implementing automated solutions or software that can assist in managing product data. These tools can help validate data, automate updates, and integrate with your inventory management system.
    • Evaluate the benefits of such solutions to determine if they can enhance your data management processes and reduce the risk of incorrect identifiers.
  9. Stay Updated with Amazon’s Policies:
    • Regularly review Amazon’s policies and guidelines regarding product listings and identifiers. Stay informed about any changes or updates that may affect your listings.
    • Subscribe to Amazon’s newsletters and follow their seller blogs to receive the latest information and updates.
  10. Professional Consultation:
    • If you face ongoing challenges with managing product identifiers, consider seeking professional consultation from experts specializing in Amazon compliance and data management.
    • Professional consultants can provide tailored advice, help navigate complex issues, and improve your overall data management practices.

By adopting these advanced strategies, sellers can effectively manage product identifiers, minimize the risk of "Error 8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list," and ensure accurate and compliant product listings on Amazon. Proper data management not only prevents errors but also enhances the visibility, searchability, and overall performance of your products on the platform.

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