Amazon Error: 8572 Existing Product ID

The "Existing Product ID" error occurs when a seller tries to create a new product listing on Amazon using a product identifier (such as UPC, EAN, or ISBN) that already exists in Amazon's catalog, leading to conflicts or duplication issues.
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Existing Product ID

Error Description

The "Existing Product ID" error on Amazon indicates that the product identifier provided (UPC, EAN, ISBN, etc.) already exists in Amazon's catalog. Amazon uses these unique identifiers to maintain a clean and organized catalog, ensuring that each product is listed only once under its respective identifier. This error typically arises when a seller attempts to create a new listing for a product that already has an active listing or when there are discrepancies between the provided product information and the existing catalog entry.

Common Causes of Existing Product ID Error:

  1. Duplicate Listings: Attempting to create a new listing for a product that already exists in Amazon's catalog under the same identifier.
  2. Incorrect Product Information: Providing product details that do not match the existing catalog entry, causing conflicts.
  3. Brand or Manufacturer Changes: Changes in brand or manufacturer information that are not reflected in the existing catalog entry.
  4. Typographical Errors: Mistakes in the product identifier or other listing details.
  5. Multiple Sellers: Multiple sellers trying to list the same product under different listings instead of adding offers to an existing listing.

Error Solution

To resolve the "Existing Product ID" error, follow these steps:

  1. Search for the Existing Listing:
    • Use Amazon’s search function to look up the product using the provided product identifier (UPC, EAN, ISBN). Identify the existing listing associated with the product ID.
  2. Match Product Details:
    • Verify that the product details you are trying to list match the existing catalog entry. Ensure that the title, brand, manufacturer, specifications, and other details are consistent.
  3. Add Offer to Existing Listing:
    • If the product already exists in Amazon’s catalog, add your offer to the existing listing instead of creating a new one. This helps prevent duplication and maintains catalog integrity.
    • Navigate to Seller Central, find the existing listing, and select “Add Offer” to include your inventory.
  4. Correct Typographical Errors:
    • Double-check the product identifier and other listing details for any typographical errors. Ensure that all information is accurate and correctly entered.
  5. Update Product Information:
    • If there are discrepancies in product details, update your listing to match the existing catalog entry. Ensure that all information is consistent and compliant with Amazon’s guidelines.
  6. Resolve Brand or Manufacturer Changes:
    • If there have been changes in brand or manufacturer information, ensure that these changes are correctly reflected in the existing catalog entry. Contact the brand owner or manufacturer for verification if necessary.
  7. Contact Amazon Seller Support:
    • If you believe there is an error in the existing catalog entry or if you are unable to resolve the issue, contact Amazon Seller Support for assistance. Provide detailed information about the error and the steps you’ve taken to address it.

Pro Tip

Optimizing Product Listings to Prevent Existing Product ID Errors:

  1. Maintain Accurate Product Information:
    • Ensure that all product details are accurate, up-to-date, and consistent with the information provided by the manufacturer or brand owner. Regularly review and update listings as necessary.
  2. Use Centralized Inventory Management:
    • Implement a centralized inventory management system to track product identifiers and listing details. This helps maintain consistency and prevent duplication.
  3. Standardize Listing Processes:
    • Develop standardized processes for creating and updating product listings. Ensure that your team follows these processes to maintain consistency and accuracy.
  4. Leverage Amazon’s Listing Tools:
    • Utilize Amazon’s Listing Quality Dashboard, Product Classifier, and other tools to verify product information and ensure compliance with Amazon’s guidelines.
  5. Engage with Manufacturer or Brand Owner:
    • Maintain clear communication with the product’s manufacturer or brand owner to verify product details and obtain accurate product identifiers.
  6. Train Your Team:
    • Provide regular training for your team on Amazon’s listing requirements and best practices for managing product identifiers. Keeping your team informed reduces the likelihood of errors.
  7. Participate in Seller Communities:
    • Engage in Amazon seller forums and communities to stay informed about common issues and solutions related to product listings. Sharing experiences with other sellers provides valuable insights.
  8. Regularly Audit Listings:
    • Conduct regular audits of your product listings to ensure they are accurate and comply with Amazon’s guidelines. Identify and correct any discrepancies promptly.
  9. Use Enhanced Brand Content (EBC):
    • If eligible, use Enhanced Brand Content (EBC) or A+ Content to provide detailed and enriched product information. This helps enhance the overall quality and visibility of your listings.
  10. Monitor Listing Performance:
    • Regularly monitor the performance of your listings using Amazon’s Seller Central tools. Address any issues related to product identifiers or listing accuracy promptly.

By following these strategies and maintaining accurate product information, sellers can avoid the "Existing Product ID" error, ensuring a smooth and efficient listing process on Amazon. Proper management of product identifiers not only helps in compliance but also enhances the overall reliability and visibility of your product listings.

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