Amazon Error: 5995 Error 5995: You may not change the brand name on this ASIN

The "Error 5995: You May Not Change the Brand Name on This ASIN" occurs when a seller attempts to update the brand name for an existing ASIN, which is restricted to prevent unauthorized modifications.
Home
|
Common Errors
|
Amazon
|
Error 5995: You may not change the brand name on this ASIN

Error Description

The "Error 5995: You May Not Change the Brand Name on This ASIN" error indicates that Amazon has detected an attempt to change the brand name associated with an ASIN, and this action is restricted. Amazon enforces strict guidelines to maintain the integrity and accuracy of product listings, including preventing unauthorized changes to key product attributes such as the brand name. This restriction helps protect brand integrity, prevent misinformation, and ensure a consistent customer experience.

Common Causes:

  1. Brand Protection Measures: The brand name for the ASIN is protected to prevent unauthorized changes.
  2. Incorrect Brand Information: Attempting to update the brand name due to incorrect or outdated information.
  3. Unauthorized Changes: Attempting to modify the brand name without proper authorization from Amazon or the brand owner.
  4. System Restrictions: Amazon's system restricts certain changes to maintain listing accuracy and consistency.

Error Solution

To resolve the "Error 5995: You May Not Change the Brand Name on This ASIN" on Amazon, follow these steps:

  1. Verify the Brand Name:
    • Ensure that the current brand name associated with the ASIN is accurate and correct. Double-check the brand name in the product listing and compare it with the actual product branding.
  2. Understand Brand Restrictions:
    • Review Amazon’s policies regarding brand name changes and understand the restrictions in place. Visit Amazon Seller Central and navigate to the brand guidelines section for detailed information.
  3. Obtain Authorization:
    • If you believe that the brand name needs to be updated due to incorrect or outdated information, obtain authorization from the brand owner. Provide any necessary documentation to support your request for the change.
    • Contact Amazon Seller Support to request authorization for the brand name change. Provide detailed information and documentation to justify the change.
  4. Submit a Brand Correction Request:
    • If you have the necessary authorization, submit a brand correction request through Amazon Seller Central. Provide all required information and documentation as part of your request.
    • Follow the instructions carefully to ensure that your request is complete and accurate.
  5. Provide Detailed Explanations:
    • When submitting the brand correction request, provide detailed explanations and justifications for the change. This helps Amazon understand the purpose and necessity of the change.
    • Include any supporting documentation or evidence to back up your request.
  6. Avoid Unauthorized Changes:
    • Refrain from making unauthorized changes to the brand name. Unauthorized modifications can lead to account restrictions or other penalties from Amazon.
    • Ensure that all changes to product listings comply with Amazon’s guidelines and policies.
  7. Monitor the Status of Your Request:
    • After submitting your brand correction request, monitor the status through Amazon Seller Central. Amazon may provide updates or request additional information during the review process.
    • Respond promptly to any requests for additional information or clarification.
  8. Contact Amazon Support:
    • If you continue to encounter issues or need further assistance, contact Amazon Seller Support. Provide detailed information about the error, the steps you have taken to address the issue, and any relevant documentation.
    • Seek guidance from Amazon support on the best course of action to resolve the error.

Pro Tip

Advanced Strategies for Managing Brand Name Changes on Amazon:

  1. Develop a Comprehensive Brand Management Program:
    • Establish a comprehensive brand management program within your business to ensure adherence to Amazon’s policies and guidelines. This includes regular training for your team on brand management requirements and best practices.
    • Maintain detailed records of brand-related activities and documentation to streamline the approval process for making brand name changes.
  2. Utilize Amazon’s Brand Registry:
    • If you are the brand owner, leverage the benefits of Amazon’s Brand Registry. This program provides enhanced protection and control over your brand’s product listings on Amazon.
    • Use Brand Registry tools to manage your brand’s presence on Amazon effectively and ensure compliance with Amazon’s guidelines.
  3. Build Strong Relationships with Brand Owners:
    • Establish strong relationships with brand owners and manufacturers to ensure you have the necessary authorization to make changes to brand names. Regular communication and collaboration can help secure the required permissions.
    • Maintain records of all authorization letters and agreements with brand owners for future reference.
  4. Conduct Regular Data Audits:
    • Perform regular audits of your product listings to ensure that all brand information is accurate and compliant with Amazon’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with brand names.
  5. Monitor Brand Performance Metrics:
    • Regularly monitor the performance metrics of your brand’s listings on Amazon. Use performance assessment tools to identify and address any issues affecting your brand’s visibility and sales.
    • Address performance issues promptly to maintain a positive brand reputation on Amazon.
  6. Optimize Documentation Processes:
    • Implement efficient documentation processes to ensure that all required documents for brand name changes are readily available and accurately maintained. Use digital tools to organize and manage documentation.
    • Ensure that documentation is regularly reviewed and updated to reflect any changes in requirements or product information.
  7. Use Professional Services:
    • Consider hiring professional services or consultants specializing in Amazon compliance and brand management. These experts can help navigate the approval process, prepare necessary documentation, and improve your chances of gaining approval for brand name changes.
    • Evaluate the cost and benefits of professional services to determine if they are a worthwhile investment for your business.
  8. Educate Your Team:
    • Train your team on best practices for managing brand names and ensuring compliance with Amazon’s guidelines. Ensure they understand the importance of accurate data entry and following standardized procedures.
    • Provide guidelines and checklists to help your team review and submit brand name change requests effectively.
  9. Stay Informed About Brand Policies:
    • Regularly review Amazon’s guidelines and requirements for brand name changes. Stay informed about any changes or updates that may affect your ability to make changes.
    • Subscribe to Amazon’s newsletters and follow their seller blogs for the latest information.
  10. Engage with the Seller Community:
    • Participate in Amazon seller forums and communities to share experiences, seek advice, and collaborate with other sellers. Engage in discussions about managing brand names and compliance to gain insights and best practices.
    • Attend webinars, workshops, and events hosted by Amazon or industry experts to stay informed and network with other sellers.

By following these strategies and maintaining a proactive approach to managing brand names, sellers can minimize the risk of "Error 5995: You May Not Change the Brand Name on This ASIN" on Amazon, ensuring accurate and compliant product listings. Proper management of brand names not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

Get more out of your multichannel business the easy way with EasyChannel!

14-day free trial
No credit card needed!
Full access from day one
MacBook mockupiPhone mockup
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.
Cookie settings
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.