Amazon Error: 19035 Error 19035: Design Right Misuse COITROZR

The "Error 19035: Design Right Misuse COITROZR" indicates that Amazon has identified your product listing as potentially infringing on the design rights of another party. Design rights protect the visual design of objects that are not purely utilitarian. This can include the shape, configuration, pattern, or ornamentation of a product. Unauthorized use of a design that is protected by these rights can lead to infringement claims, causing Amazon to take action to prevent the sale of potentially infringing items.

Common Causes:

1. Unauthorized Use of Protected Designs: Using designs in your products that are protected by design rights without permission from the rights holder.
2. Supplier Issues: Sourcing products from suppliers who may not have the rights to use the protected design.
3. Lack of Knowledge: Unawareness of existing design rights that protect certain aspects of your product.
4. Third-Party Complaints: Complaints from third-party rights holders claiming that your product infringes on their design rights.
5. Inaccurate Documentation: Failing to provide adequate documentation proving the legitimacy and rights to use the design.

To resolve the "Error 19035: Design Right Misuse COITROZR" on Amazon, follow these steps:

1. Review the Design Right Misuse Notification:
   • Log in to Amazon Seller Central and review the notification or email you received regarding the design right misuse claim. This will provide specific details about the flagged listing and the alleged infringement.
2. Identify the Infringing Design Elements:
   • Carefully examine your product listing, including images, descriptions, and any design elements, to identify which aspects are being flagged for misuse.
   • Compare these elements with the design rights in question to understand the specific infringement.
3. Verify Design Rights:
   • If you believe your use of the design is legitimate, gather documentation proving your rights to use it. This may include:
     • Design registration certificates.
     • Licensing agreements or letters of authorization from the design rights holder.
     • Proof of independent creation (e.g., design drafts, development notes).
4. Remove or Replace Infringing Content:
   • If you cannot prove your rights to use the design, edit your product listing to remove or replace the infringing design elements. This includes:
     • Updating product images to exclude the protected design.
     • Revising descriptions to ensure no design rights are infringed.
     • Ensuring that any new design elements used are original or properly licensed.
5. Submit Proof of Rights:
   • If you have proof of rights, submit the necessary documentation to Amazon to demonstrate that your use of the design is authorized. This may include:
     • Design registration certificates.
     • Licensing agreements or letters of authorization from the design rights holder.
     • Documentation of independent creation.
   • Use Amazon’s tools and resources to upload and manage the required documentation.
6. Update and Monitor Listings:
   • After making the necessary changes, update your product listing in Amazon Seller Central. Ensure that all details comply with Amazon’s guidelines and design rights policies.
   • Regularly monitor your listings for any future issues and ensure ongoing compliance with design rights laws.
7. Educate Your Team:
   • Train your team on best practices for creating product listings that comply with design rights and Amazon’s guidelines. Ensure they understand the importance of respecting intellectual property rights.
   • Implement checks and procedures to verify the accuracy and compliance of product listings before publishing them.
8. Contact Amazon Support:
   • If you encounter any issues during the resolution process or need further assistance, contact Amazon Seller Support. Provide detailed information about the design right misuse claim, the steps you have taken to address it, and any relevant documentation.
   • Engage with Amazon seller forums and communities to seek advice from other sellers who might have faced similar issues.

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