Amazon Error: 18821 Error 18821: Automatic translation failed from DE to FR

The "Error 18821: Automatic translation failed from DE to FR" indicates that Amazon's automated translation system was unable to successfully translate your product listing information from German to French. This failure can prevent the product from being listed or displayed correctly in the French marketplace, potentially limiting its visibility and sales opportunities.

Common Causes:

1. Complex or Ambiguous Text: The text to be translated may be too complex, ambiguous, or contain idiomatic expressions that the automatic translation system cannot accurately interpret.
2. Formatting Issues: Incorrect formatting, special characters, or unusual punctuation in the original text can disrupt the translation process.
3. Length of Text: Very long product descriptions or titles might exceed the system's translation capabilities.
4. Technical Glitches: Temporary technical issues within Amazon's translation system can cause translation failures.
5. Unsupported Terminology: Industry-specific jargon or technical terms that are not recognized by the automated translation system.

To resolve the "Error 18821: Automatic translation failed from DE to FR" on Amazon, follow these steps:

1. Review the Original Text:
   • Log in to Amazon Seller Central and identify the product listing with the translation error. Review the original German text to ensure it is clear, concise, and free from complex or ambiguous language.
   • Check for any special characters, unusual punctuation, or formatting issues that could interfere with the translation process.
2. Simplify and Clarify the Text:
   • Simplify the text by breaking down long sentences into shorter, more straightforward ones. Avoid using idiomatic expressions or overly complex language.
   • Ensure that the text is well-structured and logically organized to facilitate accurate translation.
3. Use Plain Language:
   • Rewrite the text using plain language and avoid industry-specific jargon or technical terms that might not be recognized by the translation system.
   • Ensure that the text accurately describes the product features, benefits, and usage without unnecessary complexity.
4. Check Text Length:
   • Ensure that the text length, especially for titles and bullet points, is within Amazon's recommended limits. Extremely long texts might need to be shortened to fit within the translation system's capabilities.
5. Use Manual Translation Tools:
   • If the automatic translation continues to fail, consider using manual translation tools or professional translation services. This ensures that the text is accurately translated and culturally appropriate for the French marketplace.
   • Tools like Google Translate can be used for initial translations, but professional translation services are recommended for accuracy and quality.
6. Submit Manually Translated Text:
   • Once you have the manually translated text, update the product listing in Amazon Seller Central with the French translation. Ensure that all relevant fields are updated, including product titles, descriptions, and bullet points.
   • Verify that the formatting and structure of the translated text are correct and compliant with Amazon’s guidelines.
7. Monitor for Technical Issues:
   • If you suspect that the translation failure is due to a technical glitch, wait for a short period and attempt the translation again. Amazon's system might resolve temporary issues on its own.
   • Monitor Amazon Seller Central and relevant forums for any updates or notifications about ongoing technical issues with the translation system.
8. Contact Amazon Support:
   • If you continue to encounter issues with automatic translation, contact Amazon Seller Support for assistance. Provide detailed information about the error, the steps you have taken to resolve it, and any relevant documentation.
   • Engage with Amazon seller forums and communities to seek advice from other sellers who might have faced similar translation issues.