Amazon Error: 18564 Error 18564: The asin __was identified as a duplicate to other high rank asin

The "Error 18564: The ASIN __was identified as a duplicate to other high rank ASIN" occurs when Amazon identifies that the product you are trying to list is already represented by another high-ranking ASIN, indicating a duplicate listing.
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Error 18564: The asin __was identified as a duplicate to other high rank asin

Error Description

The "Error 18564: The ASIN __was identified as a duplicate to other high rank ASIN" indicates that Amazon's systems have flagged your product listing because it matches another existing ASIN that has a higher sales rank or visibility. Amazon aims to maintain a clean and organized catalog by reducing duplicate listings, ensuring customers have a clear and accurate selection of products. This error often arises from sellers inadvertently creating new listings for products that are already available in Amazon’s catalog.

Common Causes:

  1. Existing Listings: The product you are listing is already available under a different ASIN.
  2. Catalog Data Matching: Amazon’s automated systems identified the product details (such as title, brand, and specifications) as matching another ASIN.
  3. Duplicate Entries: Unintentionally creating multiple listings for the same product.
  4. Incorrect ASIN Assignment: Assigning a new ASIN to a product that should be listed under an existing ASIN.

Error Solution

To resolve the "Error 18564: The ASIN __was identified as a duplicate to other high rank ASIN" on Amazon, follow these steps:

  1. Identify the Duplicate ASIN:
    • Log in to Amazon Seller Central and navigate to the suppressed ASIN B012345678.
    • Review any notifications, alerts, or error messages from Amazon to identify the high-ranking ASIN that your product duplicates.
  2. Review Product Details:
    • Compare the product details of the suppressed ASIN with the high-ranking ASIN. Ensure that the title, description, brand, specifications, and images match.
    • Verify if the products are indeed identical or if there are any significant differences.
  3. Merge Listings:
    • If the products are identical, consider merging your listing with the existing high-ranking ASIN. This can be done by listing your inventory under the existing ASIN rather than creating a new one.
    • Update your product details to match the existing high-ranking ASIN, ensuring consistency across listings.
  4. Update Your Inventory:
    • If you decide to merge listings, update your inventory in Amazon Seller Central to reflect the correct ASIN.
    • Remove the duplicate listing (B012345678) to avoid further confusion and maintain a clean catalog.
  5. Correct ASIN Assignment:
    • Ensure that future listings are assigned to the correct ASIN by thoroughly checking the catalog before creating new listings.
    • Use Amazon’s ASIN Lookup tool to verify if a product already exists in the catalog.
  6. Prevent Duplicate Listings:
    • Implement procedures to prevent duplicate listings in the future. This includes training your team to check for existing ASINs before creating new listings.
    • Use inventory management software to track your listings and avoid duplications.
  7. Monitor Listing Compliance:
    • Continuously monitor your product listings for compliance with Amazon’s policies. Regularly review listings and make updates as needed to maintain compliance.
    • Use Amazon’s tools and reports to keep track of your listings and address any issues promptly.
  8. Contact Amazon Support:
    • If you encounter any issues during the resolution process or need further assistance, contact Amazon Seller Support. Provide detailed information about the error, the steps you have taken, and any relevant documentation.
    • Engage with Amazon seller forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing Duplicate Listings on Amazon:

  1. Implement Product Information Management (PIM) Systems:
    • Use a PIM system to centralize and manage all product data. PIM systems help ensure that data is accurate, complete, and consistently formatted across all platforms.
    • Integrate your PIM system with Amazon to synchronize data automatically and prevent errors.
  2. Standardize Listing Procedures:
    • Develop standardized procedures for creating and managing product listings to ensure consistency and compliance across all listings. Use predefined templates and workflows for listing management.
    • Regularly update these procedures to reflect any changes in Amazon’s requirements or your own data management practices.
  3. Conduct Regular Catalog Audits:
    • Perform regular audits of your product catalog to ensure that all listings are accurate, up-to-date, and compliant with Amazon’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with duplicate listings.
  4. Educate Your Team:
    • Train your team on best practices for managing product listings and avoiding duplicates. Ensure they understand the importance of accurate data entry and following standardized procedures.
    • Provide guidelines and checklists to help your team review and update product listings effectively.
  5. Monitor Regulatory Changes:
    • Regularly review updates from Amazon and industry standards regarding product listing management. Stay informed about any changes that might affect your listings.
    • Participate in industry forums and communities to learn from other sellers and share best practices.
  6. Optimize Bulk Editing Tools:
    • Use Amazon’s bulk editing tools to update product listings for multiple ASINs simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
    • Validate bulk editing files before uploading to minimize the risk of errors.
  7. Use Automation for Listing Management:
    • Implement automation tools to manage data entry and verification processes related to product listings. Automation reduces the risk of manual errors and ensures that data is consistently accurate.
    • Tools like Zapier or Integromat can integrate with your e-commerce systems to automate listing management tasks.
  8. Utilize Competitor Analysis:
    • Analyze competitor listings to understand how they manage product listings within the platform’s limits. Use this insight to refine your own strategy.
    • Identify successful patterns and adapt them to your products.
  9. Stay Proactive:
    • Establish a proactive approach to managing product listings by regularly monitoring for any updates or changes in Amazon’s guidelines.
    • Ensure that your listing management system is flexible and can quickly adapt to new regulations.

By following these strategies and maintaining a proactive approach to managing product listings, sellers can minimize the risk of "Error 18564: The ASIN __was identified as a duplicate to other high rank ASIN" on Amazon, ensuring accurate and compliant product listings. Proper management of product listings not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

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