Amazon Listing Errors: Error 18559: This ASIN is suppressed due to problems with its parent ASIN __

Error Description

The "Error 18559: This ASIN is suppressed due to problems with its parent ASIN" indicates that a specific product listing (child ASIN) has been suppressed because the parent ASIN it belongs to is experiencing problems. In Amazon's catalog, a parent ASIN represents a product group (such as different sizes or colors of the same item), and child ASINs represent the individual variations. Issues with the parent ASIN can affect all related child ASINs, leading to their suppression until the parent ASIN's problems are resolved.

Common Causes:

Non-compliance with Amazon Policies: The parent ASIN may have violated Amazon's policies, leading to suppression.
Missing or Incorrect Information: Incomplete or incorrect information for the parent ASIN can cause issues.
Safety or Regulatory Issues: The parent ASIN may have safety or regulatory compliance issues.
Customer Complaints or Negative Feedback: Significant negative feedback or complaints about the product variation group.
Quality Issues: Issues related to product quality or misrepresentation.

Error Solution

To resolve the "Error 18559: This ASIN is suppressed due to problems with its parent ASIN" on Amazon, follow these steps:

Identify the Parent ASIN Problem:
- Log in to Amazon Seller Central and navigate to the suppressed ASIN.
- Identify the specific issues with the parent ASIN (e.g., __) by reviewing any notifications, alerts, or error messages from Amazon.
Review Amazon’s Policies:
- Familiarize yourself with Amazon’s policies and guidelines to understand the potential violations or issues causing the suppression.
Gather Necessary Documentation:
- Collect all relevant information and documentation that could help resolve the issue. This may include product details, compliance certificates, safety data sheets, or customer feedback reports.
Update Parent ASIN Information:
- Correct any inaccuracies or missing information in the parent ASIN listing. Ensure that all product details, images, and descriptions are accurate and complete.
- Add any missing compliance or safety information to the parent ASIN listing.
Address Policy Violations:
- If the suppression is due to policy violations, take the necessary steps to comply with Amazon’s policies. This may involve removing prohibited content, correcting misleading information, or addressing safety concerns.
- Ensure that the updated listing adheres to Amazon’s guidelines to prevent future issues.
Resolve Customer Complaints:
- Review customer feedback and complaints related to the parent ASIN. Address any issues by improving product quality, providing accurate information, or enhancing customer service.
- Respond to customer reviews and take corrective actions to improve customer satisfaction.
Submit Proof to Amazon:
- Provide Amazon with the necessary documentation and information to resolve the issue with the parent ASIN. Use Amazon Seller Central to upload documents and respond to any requests for additional information.
- Clearly label and organize the documentation to facilitate Amazon’s review process.
Monitor Parent ASIN Status:
- Continuously monitor the status of the parent ASIN to ensure that the issue has been resolved and the suppression has been lifted.
- Use Amazon’s tools and reports to keep track of the parent ASIN’s compliance and performance.
Contact Amazon Support:
- If you encounter any issues during the resolution process or need further assistance, contact Amazon Seller Support. Provide detailed information about the error, the steps you have taken, and any relevant documentation.
- Engage with Amazon seller forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing Parent ASIN Compliance on Amazon:

Implement Compliance Management Tools:
- Use compliance management tools to automate and streamline the process of managing parent ASIN compliance. These tools can help ensure that all necessary steps are taken promptly and accurately.
- Integrate these tools with your inventory management system to ensure seamless data synchronization and avoid compliance-related issues.
Standardize Compliance Procedures:
- Develop standardized procedures for managing parent ASIN compliance to ensure consistency and adherence to Amazon’s guidelines across all listings. Use predefined templates and workflows for compliance management.
- Regularly update these procedures to reflect any changes in Amazon’s requirements or your own data management practices.
Use Product Information Management (PIM) Systems:
- Implement a PIM system to centralize and manage all product data, including compliance information for parent ASINs. PIM systems help ensure that data is accurate, complete, and consistently formatted across all platforms.
- Integrate your PIM system with Amazon to synchronize data automatically and prevent errors.
Conduct Regular Compliance Audits:
- Perform regular audits of your parent ASIN listings to ensure that all information is accurate, up-to-date, and compliant with Amazon’s guidelines. Use audit reports to track compliance and address any recurring issues.
- Schedule periodic audits to identify and correct any issues with compliance.
Educate Your Team:
- Train your team on best practices for managing parent ASIN compliance and ensuring adherence to Amazon’s guidelines. Ensure they understand the importance of accurate data entry and following standardized procedures.
- Provide guidelines and checklists to help your team review and update parent ASIN listings effectively.
Monitor Regulatory Changes:
- Regularly review updates from Amazon and industry standards regarding parent ASIN management. Stay informed about any changes that might affect your listings.
- Participate in industry forums and communities to learn from other sellers and share best practices.
Optimize Bulk Editing Tools:
- Use Amazon’s bulk editing tools to update compliance information for multiple parent ASINs simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
- Validate bulk editing files before uploading to minimize the risk of errors.
Use Automation for Compliance Management:
- Implement automation tools to manage data entry and verification processes related to parent ASIN compliance. Automation reduces the risk of manual errors and ensures that data is consistently accurate.
- Tools like Zapier or Integromat can integrate with your e-commerce systems to automate compliance management tasks.
Utilize Competitor Analysis:
- Analyze competitor listings to understand how they manage parent ASIN compliance within the platform’s limits. Use this insight to refine your own strategy.
- Identify successful patterns and adapt them to your products.
Stay Proactive:
- Establish a proactive approach to managing parent ASIN compliance by regularly monitoring for any updates or changes in Amazon’s guidelines.
- Ensure that your compliance management system is flexible and can quickly adapt to new regulations.

By following these strategies and maintaining a proactive approach to managing parent ASIN compliance, sellers can minimize the risk of "Error 18559: This ASIN is suppressed due to problems with its parent ASIN" on Amazon, ensuring accurate and compliant product listings. Proper management of parent ASINs not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

View error on Amazon

Amazon Error: 18559 Error 18559: This ASIN is suppressed due to problems with its parent ASIN __

Error Description

Error Solution

Pro Tip

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