Walmart Error: SKU Not Found

The "No Item Found with the Given SKU" error on Walmart Marketplace indicates that the SKU (Stock Keeping Unit) you are using does not match any existing product in Walmart’s database. This can happen for several reasons, including typographical errors, incorrect SKU entries, or synchronization issues between your inventory management system and Walmart’s platform. SKUs are unique identifiers used to track products, and ensuring their accuracy is essential for maintaining inventory integrity and enabling successful product listings.

Common Causes:

1. Typographical Errors: The SKU entered contains typos or incorrect characters.
2. Incorrect SKU Entry: The SKU provided does not match the SKU assigned to the product in Walmart’s database.
3. Synchronization Issues: Inventory management systems are not correctly synced with Walmart’s platform, causing discrepancies.
4. Missing Product Data: The product associated with the SKU might have been deleted or not yet created in Walmart’s system.
5. SKU Not Updated: The SKU might have been changed recently and not updated in all systems.

To resolve the "No Item Found with the Given SKU" error on Walmart Marketplace, follow these steps:

1. Verify SKU Accuracy:
   • Double-check the SKU entered to ensure there are no typographical errors or incorrect characters.
   • Confirm that the SKU matches the one assigned to the product in your inventory management system.
2. Check Inventory Management System:
   • Ensure that your inventory management system is correctly synchronized with Walmart’s platform.
   • Verify that the SKU exists in your inventory system and is correctly linked to the product.
3. Search for SKU in Walmart’s Database:
   • Use Walmart’s seller dashboard to search for the SKU and see if the product appears in their database.
   • Ensure that the SKU is active and not associated with a deleted or inactive product.
4. Update Bulk Upload Files:
   • If using bulk upload tools, review your CSV or Excel files to ensure all SKUs are correctly formatted and valid.
   • Use Walmart’s bulk upload templates and validation tools to check for errors before submission.
5. Manual Entry Checks:
   • For individual product listings, manually enter the SKU accurately. Ensure that the SKU is complete and correctly formatted.
   • Double-check for any typographical errors or incorrect entries.
6. Sync Inventory Systems:
   • Ensure that all inventory systems are aligned and synchronized. Discrepancies between different systems can cause SKU mismatches.
   • Regularly update and reconcile inventory data across all systems to maintain consistency.
7. Check for Recent Changes:
   • If the SKU was recently changed, ensure that the update has been reflected in all systems and platforms.
   • Communicate with your team to confirm any recent changes to SKUs.
8. Refresh and Resubmit:
   • After making the necessary corrections, refresh the product listing page and attempt to save or resubmit the listing.
   • Verify that the error has been resolved and that the listing is successfully updated.
9. Clear Browser Cache and Cookies:
   • Clear your browser’s cache and cookies to ensure you are viewing the most recent version of your listing.
   • Try using an incognito or private browsing mode to see if the issue persists.
10. Contact Walmart Support:
    • If you’ve tried all the above steps and still encounter issues, contact Walmart Marketplace support for assistance. Provide detailed information about the error and the steps you’ve taken to resolve it.
    • Engage with Walmart seller forums and communities to seek advice from other sellers who might have faced similar issues.