Walmart Error: SKU Not Found

The "No Item Found with Given SKU" error occurs when the SKU provided for a product listing on Walmart Marketplace does not match any existing items in the inventory, preventing the product from being updated or managed.
Home
|
Common Errors
|
Walmart
|
SKU Not Found

Error Description

The "No Item Found with Given SKU" error on Walmart Marketplace indicates that the SKU (Stock Keeping Unit) entered does not correspond to any item in the existing inventory. SKUs are unique identifiers used to track products within your inventory system. This error can arise from various issues such as incorrect SKU entry, deleted or deactivated SKUs, synchronization problems between inventory management systems, or issues in bulk upload files. Ensuring that the SKU is correctly entered and matches an existing item is crucial for managing product listings effectively.

Common Causes of No Item Found with Given SKU Errors:

  1. Incorrect SKU Entry: Typographical errors or incorrect SKUs entered manually.
  2. Deleted or Deactivated SKUs: SKUs that have been deleted or deactivated in the inventory system.
  3. Data Synchronization Issues: Problems with synchronization between your inventory management system and Walmart Marketplace.
  4. Bulk Upload Issues: Errors in bulk upload files where SKUs are improperly formatted or do not exist in the system.
  5. Misaligned Inventory Systems: Discrepancies between different inventory systems being used to manage product data.

Error Solution

To resolve the "No Item Found with Given SKU" error on Walmart Marketplace, follow these steps:

  1. Verify SKU Entry:
    • Double-check the SKU entered to ensure it is accurate and matches the intended product. Look for any typographical errors or incorrect characters.
    • Compare the entered SKU with your inventory records to ensure consistency.
  2. Check Inventory Status:
    • Verify that the SKU exists in your inventory system and has not been deleted or deactivated.
    • Ensure that the SKU is active and correctly associated with the product.
  3. Ensure Accurate Data Synchronization:
    • Verify that your inventory management system is correctly synchronized with Walmart Marketplace. Ensure that any changes or updates in your system are accurately reflected on Walmart.
    • Address any synchronization issues that might cause discrepancies in SKUs.
  4. Update Bulk Upload Files:
    • If using bulk upload tools, review and correct your CSV or Excel files to ensure all SKUs are properly formatted and exist in the inventory.
    • Use Walmart’s bulk upload templates and validation tools to ensure compliance before submission.
  5. Manual Entry Checks:
    • For individual product listings, manually enter the SKUs accurately. Ensure that the SKUs are complete and correctly formatted.
    • Double-check for any typographical errors or incorrect entries.
  6. Align Inventory Systems:
    • Ensure that all inventory systems being used are aligned and synchronized. Discrepancies between different systems can cause SKU mismatches.
    • Regularly update and reconcile inventory data across all systems to maintain consistency.
  7. Refresh and Resubmit:
    • After making the necessary corrections, refresh the product listing page and attempt to save or resubmit the listing.
    • Verify that the error has been resolved and that the listing is successfully updated.
  8. Clear Browser Cache and Cookies:
    • Clear your browser’s cache and cookies to ensure that you are viewing the most recent version of your listing.
    • Try using an incognito or private browsing mode to see if the issue persists.
  9. Contact Walmart Support:
    • If you’ve tried all the above steps and still encounter issues, contact Walmart Marketplace support for assistance. Provide detailed information about the error and the steps you’ve taken to resolve it.
    • Engage with Walmart seller forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing SKUs:

  1. Implement SKU Management Tools:
    • Use SKU management tools to automate and streamline the process of creating and managing SKUs. These tools can help ensure consistency and accuracy across all product listings.
    • Integrate these tools with your inventory management system to ensure seamless data synchronization and avoid conflicts.
  2. Standardize SKU Creation Procedures:
    • Develop standardized procedures for creating and managing SKUs to ensure consistency across all listings. Use predefined templates and workflows for SKU management.
    • Regularly update these procedures to reflect any changes in Walmart’s requirements or your own inventory management practices.
  3. Use Data Validation Tools:
    • Utilize data validation tools to check for incorrect or missing SKUs before submitting product listings. These tools can help identify discrepancies and prevent errors.
    • Validate SKU data to ensure it meets all of Walmart’s specifications and includes all required attributes.
  4. Conduct Regular Data Audits:
    • Perform regular audits of your inventory data to ensure SKUs are accurate, up-to-date, and compliant with Walmart’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with SKU data.
  5. Educate Your Team:
    • Train your team on best practices for managing SKUs. Ensure they understand the importance of accurate SKU entry and compliance with Walmart’s guidelines.
    • Provide guidelines and checklists to help your team review and update SKU data effectively.
  6. Monitor Competitor Listings:
    • Analyze competitor listings to understand how they manage SKUs within the platform’s limits. Use this insight to refine your own strategy and ensure compliance.
    • Identify successful patterns and adapt them to your products.
  7. Optimize Bulk Editing Tools:
    • Use Walmart’s bulk editing tools to update SKU data for multiple listings simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
    • Validate bulk editing files before uploading to minimize the risk of errors.
  8. Stay Updated with Platform Changes:
    • Regularly review Walmart’s guidelines and updates regarding SKU management. Stay informed about any changes that might affect your listings.
    • Participate in Walmart seller forums and communities to learn from other sellers and share best practices.
  9. Use Automation for Data Entry:
    • Implement automation tools to manage data entry processes related to SKUs. Automation reduces the risk of manual errors and ensures that SKUs are consistently accurate.
    • Tools like Zapier or Integromat can integrate with your e-commerce systems to automate SKU management tasks.
  10. Utilize Competitor Analysis:
    • Analyze competitor listings to understand how they manage SKUs within the platform’s limits. Use this insight to refine your own strategy.
    • Identify successful patterns and adapt them to your products.

By following these strategies and maintaining a proactive approach to managing SKUs, sellers can minimize the risk of "No Item Found with Given SKU" errors on Walmart Marketplace, ensuring accurate and compliant product listings. Proper SKU management not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

Get more out of your multichannel business the easy way with EasyChannel!

14-day free trial
No credit card needed!
Full access from day one
MacBook mockupiPhone mockup
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.
Cookie settings
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.