Walmart Error: IMS Setup Pending

The "IMS Set up Is Pending" error occurs when the Inventory Management System (IMS) configuration or setup process is not yet complete, preventing product listings from being updated or created on Walmart Marketplace.
Home
|
Common Errors
|
Walmart
|
IMS Setup Pending

Error Description

The "IMS Set up Is Pending" error on Walmart Marketplace indicates that the integration or setup process for the Inventory Management System (IMS) has not been fully completed. This can prevent the synchronization of inventory data, leading to issues with listing products or updating existing listings. The IMS is crucial for ensuring accurate tracking, managing inventory levels, and maintaining synchronization between your system and Walmart’s platform.

Common Causes:

  1. Incomplete IMS Integration: The IMS setup process has not been fully completed or configured.
  2. Pending Approvals: Necessary approvals or verifications from Walmart are still pending.
  3. Technical Issues: Technical problems during the IMS integration process.
  4. Incorrect Configuration: The IMS settings have been improperly configured or require adjustments.
  5. Awaiting Verification: Awaiting verification of integration from Walmart’s system.

Error Solution

To resolve the "IMS Set up Is Pending" error on Walmart Marketplace, follow these steps:

  1. Verify IMS Setup Status:
    • Check the current status of your IMS setup in the Walmart seller dashboard. Look for any pending actions or notifications that require attention.
    • Ensure that all necessary steps in the IMS setup process have been followed.
  2. Complete IMS Configuration:
    • Follow Walmart’s detailed instructions for completing the IMS setup process. This may involve configuring settings, verifying connections, and completing any required documentation.
    • Ensure that all fields and configurations are correctly filled out and aligned with Walmart’s requirements.
  3. Check for Pending Approvals:
    • Verify if any pending approvals or verifications from Walmart are required to complete the IMS setup. Check for any emails or notifications from Walmart requesting additional information or action.
    • Complete any pending tasks or provide the necessary information to Walmart to expedite the approval process.
  4. Technical Troubleshooting:
    • Address any technical issues that may be hindering the IMS setup process. This may involve troubleshooting connection problems, resolving software bugs, or adjusting network settings.
    • Contact your IMS provider for technical support if needed.
  5. Refresh and Resubmit Configuration:
    • If the setup process has stalled, try refreshing the configuration settings and resubmitting any pending information.
    • Ensure that all data is correctly entered and no required fields are left blank.
  6. Clear Browser Cache and Cookies:
    • Clear your browser’s cache and cookies to ensure you are viewing the most recent version of your configuration settings.
    • Try accessing the setup process using a different browser or in incognito mode to rule out browser-specific problems.
  7. Contact Walmart Support:
    • If the issue persists, contact Walmart Marketplace support for assistance. Provide detailed information about the error and the steps you’ve taken to resolve it.
    • Engage with Walmart seller forums and communities to seek advice from other sellers who might have faced similar issues.
  8. Monitor IMS Setup Progress:
    • Keep track of your IMS setup progress and any communications from Walmart regarding the integration. Follow up with Walmart support if there are delays or additional information needed.
    • Ensure that any future actions required to complete the setup are promptly addressed.

Pro Tip

Advanced Strategies for Managing IMS Integration:

  1. Implement Integration Monitoring Tools:
    • Use integration monitoring tools to track the status of your IMS setup and receive alerts for any issues. These tools can help you stay informed about the progress and identify any potential problems early.
    • Integrate these tools with your inventory management system to automate monitoring.
  2. Develop a Contingency Plan:
    • Create a contingency plan for handling IMS setup issues, including steps to take when errors occur and alternative workflows to minimize disruption.
    • Ensure that your team is trained on the contingency plan and knows how to execute it effectively.
  3. Maintain Regular Communication with Walmart:
    • Establish a regular communication channel with Walmart support to stay informed about the setup process and any potential issues. Regularly check for updates and follow their guidance.
    • Document all communications for reference and follow-up.
  4. Optimize Data Submission Processes:
    • Streamline your data submission processes to ensure that data is accurately and efficiently submitted to Walmart. Use standardized templates and validation tools to reduce the risk of errors.
    • Automate data submission where possible to minimize manual errors and improve efficiency.
  5. Conduct Regular Data Audits:
    • Perform regular audits of your inventory data to ensure that it is accurate, up-to-date, and compliant with Walmart’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with inventory data.
  6. Educate Your Team:
    • Train your team on best practices for managing IMS integration and complying with Walmart’s guidelines. Ensure they understand the importance of accurate data entry and following setup procedures.
    • Provide guidelines and checklists to help your team review and update data effectively.
  7. Monitor Competitor Listings:
    • Analyze competitor listings to understand how they manage IMS integration within the platform’s limits. Use this insight to refine your own strategy and ensure compliance.
    • Identify successful patterns and adapt them to your products.
  8. Optimize Bulk Editing Tools:
    • Use Walmart’s bulk editing tools to update inventory data for multiple listings simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
    • Validate bulk editing files before uploading to minimize the risk of errors.
  9. Stay Updated with Platform Changes:
    • Regularly review Walmart’s guidelines and updates regarding IMS integration. Stay informed about any changes that might affect your setup.
    • Participate in Walmart seller forums and communities to learn from other sellers and share best practices.
  10. Use Automation for Data Entry:
    • Implement automation tools to manage data entry processes related to IMS integration. Automation reduces the risk of manual errors and ensures that data is consistently accurate.
    • Tools like Zapier or Integromat can integrate with your e-commerce systems to automate IMS management tasks.
  11. Utilize Competitor Analysis:
    • Analyze competitor listings to understand how they manage IMS integration within the platform’s limits. Use this insight to refine your own strategy.
    • Identify successful patterns and adapt them to your products.

By following these strategies and maintaining a proactive approach to managing IMS integration, sellers can minimize the risk of "IMS Set up Is Pending" errors on Walmart Marketplace, ensuring accurate and compliant product listings. Proper IMS management not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

Get more out of your multichannel business the easy way with EasyChannel!

14-day free trial
No credit card needed!
Full access from day one
MacBook mockupiPhone mockup
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.
Cookie settings
Cookie Consent

By clicking “Accept”, you agree to enhance site navigation by storing "cookies" on your device. Cookies help us analyze site usage and assist in marketing products that can help you, providing you with a personalized experience. Your data or external website usage is never shared.

View our Privacy Policy for more information.