Walmart Error: ERR_PDI_0005

The "ERR_PDI_0005" error occurs when there is a problem with the product data input (PDI) on Walmart Marketplace due to invalid or missing brand information, preventing the product from being listed or updated.
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ERR_PDI_0005

Error Description

The "ERR_PDI_0005" error on Walmart Marketplace indicates that there is an issue with the brand information provided for a product listing. This error can arise when the brand name is missing, contains invalid characters, does not match Walmart's accepted brand names, or is incorrectly formatted. Proper brand information is essential for accurately categorizing products, ensuring they are easily searchable, and maintaining brand integrity on the platform.

Common Causes of ERR_PDI_0005 Errors:

  1. Missing Brand Information: The brand field is not filled out.
  2. Invalid Characters: The brand name contains special characters or symbols not allowed by Walmart.
  3. Incorrect Brand Format: The brand name is not formatted correctly according to Walmart’s standards.
  4. Unrecognized Brand: The brand name provided does not match any of Walmart's accepted brand names.
  5. Bulk Upload Issues: Errors in bulk upload files where brand data is improperly formatted or incomplete.
  6. Manual Entry Errors: Mistakes made during manual entry of brand information.

Error Solution

To resolve the "ERR_PDI_0005" error on Walmart Marketplace, follow these steps:

  1. Review Walmart’s Brand Requirements:
    • Review Walmart’s guidelines and documentation to understand the requirements for brand names, including acceptable values and formatting rules.
    • Ensure you are familiar with the correct way to enter brand information.
  2. Identify and Correct Brand Issues:
    • Check your product listings to identify any missing, invalid, or improperly formatted brand information.
    • Ensure that all product brand names are provided and correctly formatted.
  3. Ensure Proper Brand Formats:
    • Verify that the brand names do not contain any special characters or symbols that are not allowed by Walmart.
    • Ensure that the brand names are correctly formatted and match Walmart’s accepted brand names.
  4. Update Bulk Upload Files:
    • If using bulk upload tools, review and correct your CSV or Excel files to ensure all brand information is properly formatted and valid.
    • Use Walmart’s bulk upload templates and validation tools to ensure compliance before submission.
  5. Manual Entry Checks:
    • For individual product listings, manually enter the brand names accurately. Ensure that the brand names are complete and correctly formatted.
    • Double-check for any typographical errors or incorrect entries.
  6. Ensure Accurate Brand Assignment:
    • Use clear and accurate brand names that correctly represent the product. Follow Walmart’s guidelines for brand formatting to ensure compliance.
    • Contact Walmart support or refer to Walmart’s brand lookup tools if you need to verify brand names.
  7. Refresh and Resubmit:
    • After making the necessary corrections, refresh the product listing page and attempt to save or resubmit the listing.
    • Verify that the error has been resolved and that the listing is successfully updated.
  8. Clear Browser Cache and Cookies:
    • Clear your browser’s cache and cookies to ensure that you are viewing the most recent version of your listing.
    • Try using an incognito or private browsing mode to see if the issue persists.
  9. Contact Walmart Support:
    • If you’ve tried all the above steps and still encounter issues, contact Walmart Marketplace support for assistance. Provide detailed information about the error and the steps you’ve taken to resolve it.
    • Engage with Walmart seller forums and communities to seek advice from other sellers who might have faced similar issues.

Pro Tip

Advanced Strategies for Managing Brand Information:

  1. Implement Brand Validation Tools:
    • Use brand validation tools to automate the process of checking brand names for accuracy and validity before submission. These tools can help identify errors and prevent invalid brand names from being used.
    • Integrate these tools with your inventory management system to ensure ongoing validation and compliance.
  2. Standardize Brand Entry Procedures:
    • Develop standardized procedures for entering and verifying brand names to ensure consistency across all listings. Use predefined templates and workflows for brand management.
    • Regularly update these procedures to reflect any changes in Walmart’s requirements or your own data management practices.
  3. Use Product Information Management (PIM) Systems:
    • Implement a PIM system to centralize and manage all product data, including brand names. PIM systems help ensure that data is accurate, complete, and consistently formatted across all platforms.
    • Integrate your PIM system with Walmart Marketplace to synchronize data automatically and prevent errors.
  4. Conduct Regular Data Audits:
    • Perform regular audits of your product data to ensure brand names are accurate, up-to-date, and compliant with Walmart’s guidelines. Use audit reports to track compliance and address any recurring issues.
    • Schedule periodic audits to identify and correct any issues with brand data.
  5. Educate Your Team:
    • Train your team on best practices for managing brand names. Ensure they understand the importance of accurate brand entry and compliance with Walmart’s guidelines.
    • Provide guidelines and checklists to help your team review and update brand data effectively.
  6. Monitor Competitor Listings:
    • Analyze competitor listings to understand how they manage brand names within the platform’s limits. Use this insight to refine your own strategy and ensure compliance.
    • Identify successful patterns and adapt them to your products.
  7. Optimize Bulk Editing Tools:
    • Use Walmart’s bulk editing tools to update brand information for multiple listings simultaneously. Ensure that bulk updates are accurately configured and comply with platform guidelines.
    • Validate bulk editing files before uploading to minimize the risk of errors.
  8. Stay Updated with Platform Changes:
    • Regularly review Walmart’s guidelines and updates regarding brand management. Stay informed about any changes that might affect your listings.
    • Participate in Walmart seller forums and communities to learn from other sellers and share best practices.
  9. Use Automation for Data Entry:
    • Implement automation tools to manage data entry processes related to brand names. Automation reduces the risk of manual errors and ensures that brand names are consistently accurate.
    • Tools like Zapier or Integromat can integrate with your e-commerce systems to automate brand management tasks.
  10. Utilize Competitor Analysis:
    • Analyze competitor listings to understand how they manage brand names within the platform’s limits. Use this insight to refine your own strategy.
    • Identify successful patterns and adapt them to your products.

By following these strategies and maintaining a proactive approach to managing brand information, sellers can minimize the risk of "ERR_PDI_0005" errors on Walmart Marketplace, ensuring accurate and compliant product listings. Proper brand management not only helps in preventing errors but also enhances overall visibility, searchability, and sales performance on the platform.

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